If you’re planning to offer remote servicing over the internet, then people will need to enter your public IP in the Customer Module or USB Redirector Technician Edition.

After the servicing ends, eliminate the customer connection by choosing it in the list and clicking the button saying Remove Connection.

Now you’ll see “servicing in progress.”.

After the device is connected, the icon will turn into an icon with a green checkmark.

Select the device from the list and click on “Connect” in the toolbar

To begin servicing a device, it needs to be connected to the PC.

Now the USB Redirector Technician Edition will ask you to connect USB device.

After a connection is created, it will show in the program.

You’ll need to read the next section if connecting over the internet.

Ask them to enter the technician’s host name or IP address.

Ask the customer to open the Customer Module and wait for it to initialize.

It’s present in the Technician Edition Package of USB Redirector Technician Edition.

Transfer the Customer Module to a customer through email, download links or by any other source.

In terms of the technical steps, here’s what needs to be done. Your office address can also be integrated into the program, so that people don’t enter it every time they’re required to service their device.

Customized service: You can create a custom Customer Module with your company’s logo.

Supports a wide range of USBs: It can be used to service smartphones, embedded devices, 3D printers, and any other gadget that allows servicing via USB.

You can use it for programming, flashing, and several other types of service.

Efficient remote servicing: The product’s technician edition was designed for remote servicing.

The benefits of using the USB Redirector Technician Edition as a technician are as follows: It should be installed on the technician’s PC, and the free Customer Module it contains should be seeded to the customer. USB Redirector Technician Edition can also be used by a technician for remote devices servicing.

Usb redirector technician